EBR Developments Performance Software Terms and Conditions & Disclaimer

General Information

These terms apply to the use and purchase of EBR Performance Software and are an addition to the existing EBR Developments terms and conditions which are outlined on our website. By placing an order for EBR Performance Software you agree to be bound by the Terms and Conditions set out below.

If you have any questions relating to these Terms and Conditions, please contact us by email at info@ebrdevelopments.com. We do not condone any dangerous driving on the public road.

Software Warranty Information

Performance enhancing software such as an ECU or TCU altering Remap does not come with a traditional warranty as hardware would. The software is designed to take manufacturer calibrated hardware beyond their recommend limitations, by purchasing and installing EBR Performance Software you understand that this may reduce the lifespan of existing or worn components. We make no representations or warranties that the use of our services will not invalidate any manufacturer or 3rd party warranty you may currently have in place. We make no representations or warranties that our services will not expose or exacerbate a previously unknown fault or weakness with your vehicle, which may ultimately lead to an engine failure. It is your responsibility to ensure the vehicle is in correct working order without underlying faults. We make no representations or warranties that the services and products we supply will not cause damage to your vehicle, owing to, but not limited to, an underlying fault or poor servicing. Prior to carrying out any software tuning to a vehicle, we will carry out a basic inspection.  We do not make any representations or warranties that this inspection will identify all underlying defects of your vehicle which may cause your vehicle to fail after software tuning has been carried out. In circumstances where the condition of your vehicle is such that we advise you, that the carrying out of our services may cause damage to your vehicle over time, and you chose to proceed with our services, you do so at your own risk. High mileage vehicles or vehicles that are poorly maintained are examples of where we may advise you not to proceed. Where an advisory notice is documented on this invoice, we accept no liability for any damage caused, directly or indirectly, to your vehicle, or any financial loss or expenses incurred by or imposed on or in connection with your use of our services. We are not liable for any costs associated with recovering a vehicle that has broken down.

EBR Developments cannot be held accountable and has no liability after the software has been installed on to the customers vehicle for any costs associated with warranty claims or part failures. Customers accept that no claim can be made on EBR Developments for such costs incurred.

EBR Developments has the sole discretion when providing a resolution to a warranty related issue.

Product Usage

Where you are a consumer, we only supply the services or products for domestic and private use. You agree not to use the services or products for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Mobile Installation

This is a mobile installation service and the vehicle maps are installed onsite. We will travel to you at a location selected by yourselves at an agreed time and date. The customer is responsible for making the vehicle available to us at this time, along with a standard British plug socket for us to perform the job. In areas of low signal, you may be requested to provide WIFI or internet access. You may also be asked to perform a vehicle test drive in-between the various software installations.

Disclaimer

Our ECU and TCU tunes are developed in partnership with a master file writer, the files are dyno developed however during your purchase and installation of EBR Performance Software no dyno testing or runs will be carried out on your vehicle. Furthermore, performance software listings are quoted with figures seen during development, real world figures may differ, these are not guaranteed results, numerous factors effect vehicle performance and your vehicle may differ due to existing wear, existing modifications, fuelling differences, temperature differences, altitude differences, rolling road calibration tolerances etc. We take no liability for your vehicle not making the listing/development figures.